We build custom, AI-driven operating systems that retire manual dispatch, hold the field to your SOPs, and recover the $50k–$100k in margin that chaos quietly costs you every year.
Free OpsVault access · no credit card required
OpsVault LiveBringing order to chaos by giving field service operations one custom system they actually own.
Corporate Synergy Solutions designs and builds bespoke operational software for field service operations scaling $1M–$10M. We retire the whiteboards, spreadsheets, group texts, and manual dispatch and replace them with one operating system built around how you actually run — so you reclaim margin, scale without the headcount, and stop being the bottleneck.
The Chaos Multiplier
At 3 trucks, the schedule lived in your head and it worked. At 10, that same approach turns the office into a war room — and every gap costs you margin you already earned.
Your admin spends half a work-week relaying gate codes, addresses, and 'where are you?' to the field by hand.
Techs 'forget' the before/after photos that protect you in disputes and justify the price you charged.
Cash sits uncollected because following up depends on someone remembering to follow up. No one does.
Every process that depends on a person remembering to do it charges you a tax. People get tired, distracted, busy — and that tax comes straight out of your margin. A system doesn't forget.
"I'll just buy Jobber or ServiceTitan…"
Off-the-shelf software is built for the average business. To make it fit, you change the unique workflows that made you successful — just to match someone else's rigid buttons. We call that an Operational Straitjacket.
Enter CSS · The new mechanism
We're not a SaaS subscription — we're operational architects. With AI under the hood, we build the 6 Universal Service Modules directly into your own private operating system.
Never miss a lead while you're on a roof. A 24/7 AI booking agent qualifies and triages every lead, and instantly texts back missed calls.
Send the closest truck, fit one more job. Smart real-time routing auto-assigns the closest tech and optimizes every drive with live customer ETAs.
The software enforces the standard. Gatekeeper logic requires before/after photos and dynamic checklists before a job can ever be closed.
Get paid the second the job closes. Auto-invoicing, in-field tap-to-pay, and automated A/R chase that collects from late payers for you.
Turn one job into a lifetime of revenue. Automated review follow-ups, maintenance-agreement renewals, and win-back campaigns that run themselves.
Run the business from your phone. Live margin and utilization, per-ticket job-costing, and bottleneck alerts — your mobile command center.
Your crew does the physical work. The system handles the middle-man work. You get your time back.
AnthonyBuilt by an operator, for operators
"The best software in the world is useless if a veteran plumber won't touch it."
I'm Anthony. I didn't start in a basement writing code — I started in the boardroom. I ran data and sales operations at Microsoft, stepped into chaotic $5M+ businesses as a fractional COO, and hold a master's in Organizational Development.
Most agencies hand you an app and say "good luck." We engineer zero-friction systems and walk you through the exact change-management to get 100% team adoption — without a mutiny.
Based in Auburn, WA — serving the greater Seattle / Puget Sound area and trade businesses nationwide.
What we stand for
To give independent field service contractors the same operational infrastructure that enterprise companies pay millions to build — at a price that doesn't require a contract, a finance team, or a leap of faith.
A world where the quality of a contractor's software is never determined by the size of their checkbook. Where the HVAC owner running six trucks in Tacoma has the same dispatch intelligence, collections automation, and customer experience infrastructure as the national franchise down the street — and keeps more of what they earn.
Values
Every client runs on their own infrastructure. Their data is theirs, their system is theirs, and they can walk away without a penalty fee or a hostage situation. We build for operators, not for lock-in.
Flat monthly. No contracts. Unlimited users. No feature tiers designed to extract more money as you grow. The pricing model is a values statement — we don’t win by making it painful to leave or expensive to scale.
We don’t sell a platform and hand you a manual. CSS builds, trains, and maintains. If the system isn’t working for your business, that’s on us, not on your learning curve.
The vocabulary, the workflows, the logic — all of it is built around how HVAC techs, plumbers, roofers, and electricians actually work. Not adapted from a generic CRM. Not close enough. Built from the ground up for the field.
The goal is not a software company with a valuation. It is contractors running tighter businesses, going home on time, and building something worth handing down. That’s what CSS is building toward too.
The OpsVault · Free access
We packaged a $5,000 operational audit into a free, interactive web-app. Tell us where to send it and get instant access to:
Plug in crew size and average ticket. See the exact dollars your manual dispatch and missed follow-ups cost you each year.
An interactive flowchart mapping the perfect Quote-to-Cash workflow. See exactly how a $5M+ Service OS runs.
No SOPs written down? Talk your processes into your phone and let AI build the manuals for you.
The exact scripts your front desk can use tomorrow to stop losing leads — and safely raise your prices.
The fork in the road
Keep running on whiteboards, group texts, and willpower — and keep paying the Human Dependency Tax. Or step into OpsVault, see the numbers, and let us build the infrastructure that lets you scale without the chaos.
Already know you need this? Inside the vault you can book a 30-minute operations audit with Anthony and map your custom Service OS.