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Not ready to spend $1,000? Start with any of these. When one shows you a workflow worth fixing, the Diagnostic is the next step.

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AI Operations Snapshot

15 minutes on one workflow: what it costs you now and what to fix first.

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DIY kits

The frameworks we use with clients, to run on your own. Give us your name and email and we send the download.

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The Field Manual newsletter

Short operating notes on handoffs, dispatch, SOPs and AI at work, sent when there is something worth sending.

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No fee through March 2027

Synergy Sessions

A working hour on the third Wednesday of every month with Anthony Smith and Kimberly Campbell. About 15 minutes of teaching, then you work on your own business. Applications are reviewed.

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Free

Kent Chamber workshops

A monthly workshop with the Kent Chamber of Commerce.

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DIY Kits

Not ready to hire us? Do it yourself, free.

These are the exact frameworks we use with clients, free to run on your own. Give us your name and email and we send the download link.

Pages from the Owner Bottleneck Kit: 12 files, 3 PDF, 5 Word and 4 Excel.Owner Bottleneck Kit
Free

For owners whose day fills with questions, approvals and tasks that only move when they touch them. Log one normal week, sort what reached you, write down who decides what, and hand three items to your team for 30 days.

Bottleneck diary, pattern report, decision-rights template, and a 30-day pilot plan. Plus 56 ready-made decision rules, handoff scripts, and a 90-day plan. 12 files.

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Pages from the Team AI Starter Kit: 13 files, 3 PDF, 6 Word and 4 Excel.Team AI Starter Kit
Free

For teams already using AI tools at work with no shared rules. In one week you decide what AI may touch, write a short policy, give one role prompts for daily work, and train the team in an hour.

Connector map, AI use policy template, one role prompt pack, and a staff training checklist. Plus 45 prompts for five more roles, rollout scripts, and an AI tool vetting scorecard. 13 files.

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Pages from the Spreadsheet-to-System Kit: 10 files, 3 PDF, 3 Word and 4 Excel.Spreadsheet-to-System Kit
Free

For businesses running on spreadsheets nobody trusts, with the same details typed into several sheets. Map one key workflow, give each thing you track one master list with an owner, then decide: buy software, build it, or keep the sheets.

Story map, trusted-record template, and the build-or-buy framework. Plus 48 questions to ask vendors, a data migration tracker, and a cutover plan. 10 files.

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Pages from the AI-Built App Hardening Kit: 12 files, 3 PDF, 6 Word and 3 Excel.AI-Built App Hardening Kit
Free

For owners whose team or a freelancer built an internal app with AI coding tools. Questions for the builder, the usual fixes, a test sheet for each release, and where a person must approve AI work. No code reading needed.

Readiness scorecard, fix checklist, AI output test template, and review-gate patterns. Plus 54 test cases, 17 prompts for your AI coding tool, and an incident runbook. 12 files.

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Pages from the Frameworks Kit: 13 files, 3 PDF, 2 Word and 8 Excel.Frameworks Kit
Free

For owners who want to run our eight frameworks on their own business. Price your Owner Tax, rank fixes by payback, write the rules, sign what AI never does, and test each change on a real Tuesday.

Owner Tax calculator, Payback Rank scoring, Never List, and a Tuesday Test walkthrough. Plus decision rule cards, a sign-off register, a record map, a permission register, and a four-ways check sheet. 13 files.

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The All Five Kits Bundle: its start-here guide beside a stack of pages for each of the 5 kits, 61 files in all.
All Five Kits Bundle
Free

For owners who want all five. A start-here guide says which kit to open first, how each kit's results feed the next, and how to run all five in about 90 days.

Get this kit

Every file from all five kits, plus a guide to which kit to start with and a 90-day plan that runs them together.

  • Owner Bottleneck Kit
  • Team AI Starter Kit
  • Spreadsheet-to-System Kit
  • AI-Built App Hardening Kit
  • Frameworks Kit

Rather not do it alone? The Diagnostic works one workflow with you in a week.

Ready to fix one workflow for real?

The Diagnostic maps it, measures it, and scopes the first fix in one week. The pricing page shows every step and what it costs.