In Dallas, TX, Tyrell B runs a 11-tech electrical operation. A three-tier plan plus a $25 review bonus, all hand-calculated — and wrong about one payday in three.
What was actually bleeding
Tyrell ran a three-tier commission plan plus a $25 bonus per five-star review, all hand-calculated. About one payday in three, the math was wrong — and his best tech started showing up with his own spreadsheet to argue it. Every disputed check chipped at the team's trust.
What Tyrell asked us to build
“Let every tech see their commission building in real time, plus a visible leaderboard.”
— Tyrell B, Electrical — Dallas, TX
What we built
We built commission that calculates itself the moment a job closes and the invoice clears. Every tech gets a live dashboard: running total, current tier, exactly how far to the next one, and review bonuses as they land. A leaderboard makes the standings public.
How the tool works
The tech’s live commission view is below. Close a job and watch the running total, the current tier, the distance to the next one, and review bonuses update in real time.
- Commission calculates itself the second a job closes and the invoice clears.
- Every tech sees a running total, their current tier, and exactly how far to the next.
- Five-star review bonuses land automatically as they come in.
- A public leaderboard makes the standings visible to the whole crew.
Pay transparency is one piece of the Service OS we build. The same system that runs your jobs runs the math behind them — so payday becomes a ten-minute recap, not an argument.
What came back
The spreadsheets are gone. Payday went from an hour of arguing to a ten-minute recap, and the culture healed.
That’s not a projection — it’s what changed after we shipped the build.
The tool you just used isn’t a mockup — it’s the kind of thing we build inside our Service OS, one module of a system made for your trade and owned by you. If you’re carrying a version of this problem, the fastest way to see what a system would catch in your operation is to run your own numbers.
The takeaways
- Pay disputes are a trust problem disguised as a math problem.
- Show every tech their commission building in real time.
- When the math is transparent, payday is a recap, not a fight.
Ex-Microsoft operations and fractional COO for $5M+ field service operations. He writes about the systems that let trade companies scale without the owner holding everything together by hand.
These are the things we build inside our Service OS.
Every tool in this story is one module of a custom operating system we build for trade businesses — built for your trade, owned by you. Spin up a free OpsVault account and run your own operation through it: the Live Bleed Calculator, the Journey Map, the whole Vault. No credit card, no sales call.