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CSS Service OS · For trades & home service

One operating system your whole crew runs on — and you own it.

Intake, dispatch, field execution, quoting, invoicing, customer updates, and an owner dashboard — configured around YOUR trade, your language, your SOPs, and your KPIs. Not another subscription you rent forever.

See if it fits my shop Configured builds — weeks, not months

What it is

Software shaped to how your shop already works.

Most trade software makes you work the way IT works — you pay per seat forever, use half the features, and still run the real business over text messages and spreadsheets. CSS Service OS flips that: we configure an operating system around your workflows, your roles, and the way jobs actually move through your shop.

Every capability turns on when you're ready for it — intake and triage first, then dispatch, field execution, collections, marketing — so your team is never drowning in features they don't use yet. And because it's yours, it grows with the business instead of billing against it.

What you get

The whole job lifecycle, one system.

Intake & triage

Every call, form, and message becomes a job with a status — nothing lives in someone's head or voicemail.

Dispatch & scheduling

The board your office actually runs the day from: crews, jobs, priorities, and who's where.

Field execution

Techs see their jobs, checklists, photos, and quoting templates on their phone — office sees it live.

Quoting & invoicing

Field-quoting templates in your trade's language, straight to invoice and payment collection.

Customer communication

Status updates, review requests, and follow-ups that go out consistently — not when someone remembers.

Owner dashboard

Jobs, revenue, crew performance, and pipeline in one view — run the business from one screen.

How it works

From first call to go-live.

1
Tell us about your shop

A short conversation plus pre-work about your trade, crew, tools, and where the day breaks down.

2
Envisioning workshop

90 minutes to 3 hours mapping your workflows, roles, and priorities — the fee is credited toward your build.

3
Configured build

We configure your Service OS around what the workshop locked in — most builds land in about 3 weeks.

4
Go live with your crew

Capability by capability, at the pace your team can absorb — with us alongside.

5
It's yours

Run it self-hosted for nothing, or have us manage hosting, AI costs, and monthly improvements.

Who it's for

Built for shops like yours.

HVAC, plumbing, electrical, roofing, and other home-service trades
Owner-led crews from 2 to 50 in the field
Shops juggling a CRM, spreadsheets, texts, and paper to run one job
Owners who want to see the whole business without being in every job
Teams tired of per-seat software bills that grow faster than revenue

The investment

Honest numbers, up front.

Envisioning workshop$2,500

Credited in full toward your build when you move forward.

Configured buildfrom $12,500

Fixed-price, scoped at the workshop — most builds ship in ~3 weeks.

After go-live$0 or from $499/mo

Self-host it for nothing, or we carry hosting, AI costs, and 5 build-hours a month.

Every number is confirmed in writing before anything begins — no surprises, no per-seat creep.

Let's talk

Tell us about your shop.

Five quick fields. Anthony follows up personally within 24 hours.

Because we connected today
$1,000 off your Envisioning Workshop

The next step is an Envisioning Workshop where we map your workflows, tools, gaps, and priorities before anyone builds anything. Normally $2,500yours for $1,500. It's credited toward your configured build.

Your details stay private. No spam — just a real follow-up within 24 hours.

Not quite your lane?

Custom builds & AI operations Coaching & advisory Not sure? Let's talk