Contact Us: If you have a dispute regarding a service or charge, please contact our customer service team by email at hello@corporatesynergysolutions.com with the subject line "Dispute Resolution."
Explain the Issue: In your email, clearly explain the nature of the dispute and provide any relevant documentation (e.g., order confirmations, project specifications, emails).
Customer Service Review: Our customer service team will review your claim and attempt to resolve the issue promptly and fairly.
Escalation: If you are not satisfied with the initial resolution, you can request to escalate the dispute to our management team for further review.
We are dedicated to finding a solution that satisfies all parties involved. During the review process, we will:
Gather Information: We will carefully review all relevant documentation and information provided by you.
Evaluate the Situation: We will assess the details of the dispute based on our agreement and standard practices.
Communicate Clearly: We will keep you updated on the progress of the review and communicate our decision clearly.
We reserve the right to request additional information or documentation to verify the legitimacy of a dispute.
By working together openly and honestly, we can ensure a positive outcome for any dispute situation.
Please note that this policy does not supersede any applicable laws or regulations.
