Refund Policy

At Corporate Synergy Solutions, we are committed to your satisfaction. This policy outlines the conditions under which you can return unused or defective services from our agency.

What Can Be Returned?

We accept returns for the following:

  • Coaching Sessions: You can cancel a scheduled coaching session and receive a full refund if you notify us at least 3 days before the session date.

  • Course Materials: Unused course materials, including unopened workbooks or access codes for online modules, can be returned for a full refund within 7 days of purchase.

Timeframe for Returns:

  • To receive a full refund for a coaching session, you must submit your cancellation request at least 3 days before the scheduled session.

  • Unused course materials can be returned for a full refund within 7 days of purchase.

How to Return an Item:

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team by email at with the subject line "Return Request."

  2. Include Information: In your email, please include your order number, the specific item(s) you wish to return, and a brief explanation for the return.

  3. Return Instructions: Our customer service team will review your request and provide you with detailed return instructions and any necessary forms.

Refund Policy:

  • Once we receive your returned item(s) and confirm they meet the return criteria (unused, unopened), we will issue a full refund for the purchase price, minus any applicable shipping fees.

  • Refunds will be processed within 10 business days of receiving your return.

  • Refunds will be issued to the original payment method used for the purchase.

Non-Returnable Items:

Please note that the following items are not eligible for return:

  • Used Course Materials: Course materials that have been accessed online or partially completed cannot be returned.

  • Coaching Sessions: Refunds cannot be issued for coaching sessions that have already taken place, even if you were unable to attend.

  • Services Rendered: We cannot offer refunds for services rendered according to the agreed-upon specifications, even if the client decides they no longer need them.

We reserve the right to modify this return policy at any time.

By following this return policy and process, we aim to ensure a smooth and hassle-free experience for our customers.