Dispute Resolution Policy

At Corporate Synergy Solutions, we are committed to providing exceptional service and resolving any disagreements amicably. This Dispute Resolution Policy outlines the process for addressing any issues you may have with our services.

How to File a Dispute:

  1. Contact Us: If you have a dispute regarding a service or charge, please contact our customer service team by email at hello@corporatesynergysolutions.com with the subject line "Dispute Resolution."

  2. Explain the Issue: In your email, clearly explain the nature of the dispute and provide any relevant documentation (e.g., order confirmations, project specifications, emails).

  3. Customer Service Review: Our customer service team will review your claim and attempt to resolve the issue promptly and fairly.

  4. Escalation: If you are not satisfied with the initial resolution, you can request to escalate the dispute to our management team for further review.

Our Commitment to Resolution:

We are dedicated to finding a solution that satisfies all parties involved. During the review process, we will:

  • Gather Information: We will carefully review all relevant documentation and information provided by you.

  • Evaluate the Situation: We will assess the details of the dispute based on our agreement and standard practices.

  • Communicate Clearly: We will keep you updated on the progress of the review and communicate our decision clearly.

We reserve the right to request additional information or documentation to verify the legitimacy of a dispute.

By working together openly and honestly, we can ensure a positive outcome for any dispute situation.

Please note that this policy does not supersede any applicable laws or regulations.