Cancellation Policy

At Corporate Synergy Solutions, we understand that plans can change. This Cancellation Policy outlines the conditions under which you can cancel upcoming services and receive a refund.

Cancellation Window:

  • Coaching Sessions: You can receive a full refund for a scheduled coaching session if you notify us at least 3 days before the session date.

  • Development Projects: For custom application development projects, cancellation fees may apply depending on the stage of development at the time of cancellation.

    • Cancellation Before Development Begins: If you cancel a development project before any work has begun, you will receive a full refund.

    • Cancellation During Development: If you cancel a development project after work has begun, a cancellation fee will be assessed based on the percentage of work completed. We will provide a detailed breakdown of the cancellation fee upon request.

Cancellation Process:

To cancel any service, please follow these steps:

  1. Contact Us: Reach out to our customer service team by email at hello@corporatesynergysolutions.com with the subject line "Cancellation Request."

  2. Specify Service: In your email, please clearly state the service you wish to cancel (e.g., coaching session date, development project name).

  3. Confirmation: Our customer service team will review your request and confirm the cancellation details, including any applicable fees.

Non-Refundable Services:

Please note that the following services are not eligible for cancellation refunds:

  • Coaching Sessions: Refunds cannot be issued for coaching sessions that have already taken place, even if you were unable to attend.

  • Used Course Materials: Course materials that have been accessed online or partially completed cannot be cancelled.

  • Development Work Completed: The portion of the development project completed before the cancellation will not be refunded.

We reserve the right to modify this cancellation policy at any time.

By understanding our cancellation policy, you can make informed decisions about your service needs.